This policy explains how Inter Lab collects, uses and protects personal data when you visit this website, contact us or use the Partner Portal. We process personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.
1. Who is responsible
Inter Lab (a brand initiative of US Lab Co. Pvt. Ltd.), 2nd Floor, Civil Center, Dawa Bazaar, Jabalpur, Madhya Pradesh 482002, is the Data Fiduciary for personal data collected through this website. Contact: hr@interlab.co.in.
2. What we collect
3. Why we use it
- To respond to your enquiry and arrange consultations, based on the consent you give when you submit a form.
- To onboard, train and support channel partners under our partner agreements.
- To keep the website and Partner Portal secure and working.
- To meet legal, tax and regulatory obligations.
We do not sell personal data and do not use it for advertising.
4. Who we share it with
We share personal data only with service providers acting as Data Processors on our instructions: our website host (Wix.com Ltd.) and Google (Google Workspace and Google Sheets, which store partner and portal records). Some of these providers process data outside India, as permitted under Section 16 of the DPDP Act. We may disclose data where required by law.
5. How long we keep it
Enquiries are kept for up to 24 months after our last contact. Partner records are kept for the duration of the partnership and up to 3 years after it ends, unless a longer period is required by law. Portal accounts are deleted when access is no longer needed.
6. Your rights
Under the DPDP Act you may ask us to:
- tell you what personal data we hold about you and how it is processed;
- correct, complete, update or erase your personal data;
- withdraw consent at any time, as easily as you gave it;
- resolve a grievance about how we handle your data;
- nominate another person to exercise your rights in case of death or incapacity.
Write to our Grievance Officer below. We will respond within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.
7. Security
The website is served over an encrypted (HTTPS) connection. Portal passwords are stored as one-way hashes, access is limited by role, and records are held in access-restricted Google Sheets. In the event of a personal data breach we will inform affected people and the Data Protection Board as the law requires.
8. Children
This website is meant for businesses and professionals. We do not knowingly collect personal data from anyone under 18.
9. Grievance Officer
10. Changes
We may update this policy. The date at the top shows when it was last changed.
We keep the use of cookies and similar technologies to a minimum. This website does not use advertising or cross-site tracking cookies.
What we use
Analytics
We do not currently use analytics or marketing cookies. If we add them, they will load only after you accept that category in the cookie banner.
Your choices
When you first visit, we ask for your consent to optional cookies. Strictly necessary cookies are always on; functional, performance and marketing cookies are used only if you accept them. Change your cookie settings at any time.
You can also block or delete cookies in your browser settings. Blocking strictly necessary storage will stop the Partner Portal from keeping you signed in. For more on how we handle personal data, see our Privacy Policy.
By using this website you agree to these terms. If you do not agree, please do not use the site.
1. Information, not advice
Content on this website, including articles and the DPDP Act reference guide, is general information. It is not legal, regulatory, medical or financial advice. Accreditation and compliance outcomes depend on your circumstances; contact us for advice on your situation.
2. Intellectual property
Inter Lab® and the Inter Lab logo are registered trademarks of US Lab Co. Pvt. Ltd. The text, graphics and page design belong to US Lab Co. Pvt. Ltd. or its licensors. You may view and print pages for your own reference. Do not copy, republish or sell any content without our written permission. Third-party marks such as NABH, NABL and ISO belong to their owners and are used only to describe our services.
3. Partner Portal
The Partner Portal is for authorised users only. Keep your login details confidential and tell us immediately if you think they have been misused. We may suspend accounts that are misused or no longer needed. Information in the portal is confidential under your NDA and Channel Partner Agreement.
4. Acceptable use
Do not try to gain unauthorised access, disrupt the website, upload harmful code or use the site for any unlawful purpose.
5. External links
Links to other websites are provided for convenience. We are not responsible for their content or privacy practices.
6. Liability
We work to keep the website accurate and available but do not guarantee it is error-free or uninterrupted. To the extent the law allows, Inter Lab is not liable for any loss arising from use of, or reliance on, this website. Nothing here limits liability that cannot be limited by law.
7. Governing law
These terms are governed by the laws of India. Courts at Jabalpur, Madhya Pradesh have exclusive jurisdiction.
This website is published and operated by Inter Lab, a brand initiative of US Lab Co. Pvt. Ltd.